Is Your Digital Customer Service Just Skin Deep?
Thomas Rødseth, VP of Product and Marketing at Intelecom takes a look at what contact centres can learn from digital ...
Thomas Rødseth, VP of Product and Marketing at Intelecom takes a look at what contact centres can learn from digital ...
As 2016 draws to a close, our thoughts inevitably turn to the year ahead and what it holds. There are ...
Dubai – The Middle East and Africa (MEA) wearables market continued to see steady growth in Q3 2016, according to ...
Schréder, the global leader in LED lighting solutions, today announces the installation of its multi-functional smart lighting column, the Shuffle ...
Today ministers including Greg Hands (Minister of State for International Trade), Judith Slater HMCG (British Consul-General to Istanbul) and His ...
London (December 20, 2016) – 53% of people in the UK and France who use mobile messaging apps such as ...
REDWOOD CITY, CA 19 December 2016 – Openwave Mobility, a software innovator enabling operators to manage and monetize encrypted mobile ...
Be wary of your consumers, new research from UCL School of Management warns, because digital innovations have enabled them to ...
Hampshire, UK – December 2016: New data from Juniper Research has found that the number of connected IoT (Internet of ...
Dubai – The Middle East mobile phone market suffered its third consecutive quarter-on-quarter decline in Q3 2016 according to the ...
Karl Roe, VP Services and Cloud Solutions Nuvias Group, gives his top predictions for cloud developments in 2017. Un-Clouding We ...
Silver Spring, Md., December, 2016 – Just 20% of enterprises are currently using content analytics (CA), despite more than a ...

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