vistream has decided to choose Comarch Billing, Customer Care, Mediation and Service Provisioning to manage B2B relations between vistream, other MVNOs and roaming partners and B2C relations with branded retailers, vistream and subscribers. The system covers traditional networks as well as new 3G services and business models. Comarch has already a significant position in MVNO/MVNE market with other references in the USA and Switzerland.
vistream CEO Juergen Zimmer says;
We have decided to set up a new company based on a completely new business model to make the telecommunications services more and more interesting for the customers, both in terms of prices and in terms of the offering. The MVNO/MVNE business models enable the unique possibilities of creating new types of the societies and social groups connected under common ideas, and we are very interested in supporting these processes with our technologies.
– We are extremely glad being able to cooperate with such an innovative and brave company as vistream. We are confident that our dedication to the customer’s needs and our innovative technologies will drive our customer’s business. – says Janusz Filipiak, Comarch CEO and founder.
Comarch offers newly developed innovative solutions for the entrants to the telecommunications market. Pre-configured MVNO/E Billing and Customer Care Solution based on Billing System, InterPartner Billing, Customer Management, Self Care, Mediation modules, and Service Quality Management Solution for MVNO/Es based on Service Level Management, Network Performance Management and Fault Management. Comarch also renders managed services, customer support and upgrades handling, ensuring quick implementation and smooth operation of the solutions. Current references in MVNO/MVNO market include significant companies in USA and Germany.
About vistream
A wholly owned subsidiary of the telecommunications specialist MATERNA Information & Communications, vistream offers customers from various industry sectors innovative GSM and UMTS solutions, as well as value-added services. As the first company on the German mobile telephone market, vistream sees itself as a genuine Mobile Virtual Network Enabler (MVNE), thus taking on the role of a mobile network operator for its customers. Using its own GSM core network, as well as its own services, vistream offers individual customer models. In addition to customer service and various billing modules, these customer models also include a wide range of value-added services on the basis of text messaging (SMS), multimedia messaging (MMS), and speech solutions. vistream’s focus is on innovative product development in cooperation with its customers. These include mainly companies that have strong brands, and that want to enter the lucrative mobile telephone business on the basis of their existing customer relations.
Comarch is a leading Central European IT business solution provider specializing in forging client relationships to maximize customers’ profitability and optimizing operations and business processes. Comarch’s primary advantage lies in its comprehensive knowledge base which is applied to the development of our software products, which are then used to deliver and integrate sophisticated business IT solutions for the Telecommunications industry, Financial Services, Public Administration, Large Enterprises and Small and Medium Companies. Comarch specializes in billing & network management, CRM & Sales Support, ERP, EDI supported by a full range of professional services and strong R&D traditions. Since its inception 14 years ago, Comarch has blossomed into a multinational network of offices employing over 1800 highly experienced IT specialists in the States, Middle East and Europe. Comarch’s clients include many prominent players of global business.
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