Research commissioned by Azure from telecoms analysts, Analysys, revealed that revenue leakage is accounting for 10.7 per cent of turnover across operators globally. The major sources of revenue loss were identified as being fraud, poor processes and procedures, applying new products and prices and incomplete/incorrect CDRs (call detail records).
Danny Dicks, principal analyst at Analysys, said: “Revenue assurance is certainly rising up the corporate agenda for many telecom operators, but as the figures show there is a long way for them to go to achieve what they consider ‘acceptable’ levels of loss. To this end many operators are looking for external help reduce their losses.”
John Cronin, president and CEO of Azure Solutions, said: “When putting an actual figure to the losses, it shows how big an issue revenue assurance should be for operators. The complexity of next-generation services is only likely to increase the potential for losses. Our experience with operators around the world has shown that many revenue assurance problems
are solvable by putting the correct processes and systems in place.”
Azure will be exhibiting at booth #89 at TeleManagement World, taking place at the Acropolis Conference and Exposition Center, Nice 16-19 May 2005. Azure will be demonstrating its complete revenue-assurance portfolio. Visitors to the stand will be able to see live demonstrations of Azure’s data integrity, fraud, interconnect and recently launched inter-party management solutions.
About Azure Solutions (www.azuresolutions.com)
Azure Solutions is the world’s largest revenue-assurance company. It is headquartered in London, with people in Westminster (Colorado), Ipswich, Paris, Frankfurt, Madrid, Barcelona, Islamabad, Kuala Lumpur, Jakarta, Singapore, Sydney and Melbourne. Azure’s solutions for current-generation networks include End-to-End Revenue Assurance, Interconnect Billing, International Settlements, Fraud Management, Mediation Management, Event Integrity and Route Optimisation. Azure has launched Azure Inter-Party Management as the first product in its next-generation portfolio. Azure provides individual products or complete revenue-assurance solutions using a common platform and any combination of products that a customer might need. Customers can choose a system that they own and operate themselves or a bureau that Azure manages on their behalf. Azure has over 60 customers across the world comprising PTTs, mobile operators, national operators, carrier’s carrier and cable TV companies.
Azure has significant carrier experience and understands the problems faced by all these operators.
The company’s heritage can be traced back to BT in the early 1990s. Azure was spun out of BT in April 2003 and is backed by New Venture Partners (www.nvpllc.com).
Azure won the ‘Best Revenue-Assurance Project’ award at the World Billing Awards 2005.