Simplifydigital acts like a personal digital concierge. Home movers can dial a freephone number in order to speak to a qualified consultant based in London, who will match their unique requirements to the most appropriate and best value package available from over 530,000 digital package combinations on database. The consultant will compare broadband, compare digital TV and compare home phone services to find the best package to suit their needs. If the customer then wants to go ahead with a purchase, the digital concierge will book the installation of the services on their behalf, at the best time for their diary. If the customer would prefer to think about it, they are emailed or sent a copy of their personal consultation document to review in their own time.
The new service can also help home movers save money at a time when every penny counts. According to Simplifydigital, who recently commissioned a YouGov poll**, an average of £160 can be saved per year from opting for a digital bundle of two or more services from the same broadband, telephone and digital TV provider. This is more than enough for most users to offset the recent energy price rises (British Gas put up bills by an average of £139 in Jan 08).
Charlie Ponsonby, CEO of Simplifydigital commented on the new service by saying:
“Moving home is the perfect time to reassess all household expenses and there are big savings to be had on digital TV, broadband and telephone services if the right deal is chosen. Until now there has been no place to go for impartial advice and with the mass of conflicting and confusing advertising customers can miss out on the ideal service. The Simplifydigital team is able to search through over 530,000 different package options on a database in a matter of minutes, which would take the average person over two years if they took two minutes to review each one.”
Kaynak : 