MANAGEMENT WORLD AMERICAS, ORLANDO, FL, NOVEMBER 9, 2010—TM Forum today announced the release of Frameworx 10, the latest version of the Forum’s suite of industry standards that enables service providers and suppliers to reduce risk, lower integration costs, and speed time-to-market. Already adopted by 18 of the world’s top 20 service providers, Frameworx is fast becoming the industry standard for enterprise IT and process architecture.
Frameworx serves as a blueprint for a service provider’s entire operational back-office, defining the standard process and information models required to run a service providers’ business. Today’s announcement marks the first in a series of releases along a newly established roadmap for the Frameworx standards, based on service provider needs and priorities.
This latest release of Frameworx is fully aligned with other key IT industry standards such as ITIL (Information Technology Infrastructure Library) and Services Oriented Architecture (SOA). It expands and integrates the Forum’s NGOSS standard, combining the Business Process (eTOM), Information (SID), and Application (TAM) Frameworks into a full enterprise IT and process architecture.
Developed through TM Forum’s unique collaborative R&D methodology, Frameworx 10 is the result of extensive collaboration between the Forum’s 750-strong corporate members. This new version is comprised of:
- • Information Framework (SID) version 9.0
• Application Framework (TAM) version 4.0
• Business Process Framework (eTOM) version 9.0
• Integration Framework version 1.0
2011 will see the next release of Frameworx which is already in development and includes enhancements to the Application and Business Process frameworks to support cyber security management requirements for complex networks and a suite of additional features.
Key Facts
- • Frameworx has been widely adopted worldwide and has been built for the industry, by the industry.
• Frameworx drives business agility and re-use, essential in today’s market where operators need to rapidly deliver new products and services and increase revenues in the face of changing value chains and markets, network rationalization, more demanding customers, and all IP technologies.
• It provides end-to-end service management by integrating common business processes, enterprise information, and the applications into one unified solution.
• Service Oriented Architecture rationalizes the business and IT architecture across the supporting components to reduce and simplify operational processes and costs.
• Frameworx comprises an integrated set of Frameworks defining common business processes, information, and applications.
• Frameworx allows you to realize ITIL compliant implementations through the Business Process Framework (eTOM), which is now fully mapped to ITIL.
• Through Frameworx’ reusable, standard, and consistent end-to-end process flows, solutions, and interfaces, service providers, systems integrators, and suppliers can reduce integration time and product costs.
• TM Forum’s Frameworx Conformance Certification program enables service providers and suppliers to gain an independent assessment of their conformance to Frameworx by making use of standards-based information definitions that drive ease of integration and data consistency.
Supporting Services
Frameworx 10 is supported by
- • Frameworx Conformance Certification
• Frameworx Solution Library
• Business Services developed from business, information, and application framework mappings
• Certified product, training, and support services



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